Returns & Exchanges
At Groovy Collectables, we want your vintage-inspired fashion to be a perfect fit. If your purchase doesn't make you dance, you can return or exchange items within 30 days of delivery.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place the unworn items with original tags still attached into their original packaging to ensure they stay in mint condition.
Label and Ship
Print your prepaid shipping label from the portal, secure it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship your new exchange item within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing